This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Refund Policy
At LAS Bespoke, we prioritize customer satisfaction and strive to deliver exceptional service. Please note that all payments made for our services are non-refundable. Upon payment, clients will receive equivalent credits in their LAS Bespoke Account, which can be applied toward future services. These credits do not expire and can be used at the client's convenience. However, no direct refunds to original payment methods will be issued. By utilizing our services, you acknowledge and agree to this refund policy.
Liability Disclaimer
Once a vehicle has been completed and leaves our premises, LAS Bespoke is no longer responsible for any damagesthat may occur. It is the client’s responsibility to inspect the vehicle before leaving. Any concerns must be addressed before the vehicle is picked up. We are not liable for any damage caused by external factors after the service has been completed, including but not limited to weather conditions, road debris, accidents, or misuse of the vehicle.
Time of Completion
The time required to complete a service will always vary depending on the queue of vehicles ahead. No specific completion time is ever promised, as each vehicle requires different levels of care and attention. While we do our best to provide an estimated timeframe, delays may occur due to unforeseen circumstances or the complexity of the job. We appreciate your patience and understanding.Definitions
For the purposes of this Privacy Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to LAS Vancouver.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the advertisement, website, or application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First name and last name
Email address
Phone number
Location details such as your address, city, or country
Any other data such as personal preferences, requirements, or comments
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Under no circumstances is LAS BESPOKE liable for any damages of your vehicle after leaving the mobile/shop site.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This Privacy Policy was last updated on 2022/08/30.
Privacy Policy
Effective Date: July 2024
1. Introduction Welcome to LAS Bespoke ("Company," "we," "our," "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website www.lasvancouver.com and use our services.
2. Information We Collect We may collect and process the following types of information:
Personal Identifiable Information (PII): Name, phone number, email address, and billing information.
Vehicle Information: Make, model, year, and service history.
Technical Data: IP address, browser type, referring URLs, and interactions with our website.
Communications: Emails, messages, and customer service interactions.
3. How We Use Your Information We use your information to:
Provide and improve our services.
Process payments and fulfill service requests.
Respond to customer inquiries and support requests.
Send promotional offers, newsletters, or service updates (if opted-in).
Comply with legal and regulatory requirements.
4. Data Sharing and Disclosure We do not sell your personal information. However, we may share data with:
Service Providers: Third-party vendors who assist in payment processing, analytics, and marketing.
Legal Compliance: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, sale, or acquisition.
5. Data Security We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Retention of Data We retain your personal information as long as necessary for business operations, compliance with legal obligations, and dispute resolution.
7. Your Rights and Choices Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request data portability.
Restrict or object to data processing.
To exercise your rights, please contact us at luxuryautospa.van@gmail.com.
8. Cookies and Tracking Technologies Our website may use cookies and tracking technologies to enhance user experience and analyze site performance. You can adjust your browser settings to manage cookie preferences.
9. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
10. Liability and Vehicle Damage Disclaimer LAS Bespoke is not liable for any pre-existing damage or damage claimed after a vehicle has left our facility. All customers are responsible for inspecting their vehicle upon completion of service. Any damage must be reported before leaving our premises. Failure to do so releases LAS Bespoke from liability.
11. Changes to This Privacy Policy We may update this policy periodically. Any changes will be posted on this page with the updated effective date.
12. Contact Us If you have any questions or concerns regarding this Privacy Policy, contact us at:
LAS Bespoke
Address: 17957 55 Ave, Unit 204, Surrey, BC V3S 6C4
Phone: 604-441-4903